Ts25 Privacy Policy – How We Protect Your Data
Your privacy is ts25's top priority. This document clearly explains what data we collect, how it is used, and your rights as a user of an online entertainment platform in Malaysia.
Updated: 2026. Applies to all registered ts25 users in Malaysia.
Information We Collect from You
Ts25 collects several categories of information from users to ensure the platform operates securely and efficiently. We only collect information that is strictly necessary to deliver our services, and we do not go beyond the scope set out in this policy.
Account Information
During registration, we collect your full name, phone number, email address, date of birth, and encrypted password details. This information is used to verify your identity and protect your account from unauthorized access.
Payment & Transaction Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we keep transaction records including amounts, dates, payment methods used (such as FPX or DuitNow), and transaction reference numbers. We do not store full bank card details or banking passwords—such sensitive data is handled directly by licensed third-party payment gateways.
Device and Browser Information
We collect technical details such as device type, operating system, browser version, IP address, and screen resolution. This data helps us optimize the platform experience across multiple devices, including the popular Android smartphones in Malaysia.
Platform Usage Data
We record usage activities like games played, bets placed, session durations, and pages visited. This data helps us improve the platform, detect fraud, and ensure consistent user experience.
Why We Need Your Data and How It Is Used
Ts25 only uses the information collected for specific, lawful purposes. We do not use your data for any other purposes without obtaining your prior consent.
- Verifying user identity and preventing duplicate registrations or fraud
- Securely processing deposits and withdrawals in Malaysian Ringgit
- Providing responsive and effective customer support
- Sending account, transaction, and security notifications
- Analyzing usage patterns to improve platform quality
- Complying with applicable laws and regulations in Malaysia
- Detecting and preventing fraudulent activity or system manipulation
We do not use your data for third-party ad sales or commercial profiling beyond the scope of ts25 services.
Use of Cookies and Tracking Technologies
Ts25 uses cookies and similar tracking technologies to enhance user experience on the platform. Cookies are small data files stored on your device when you visit our website.
Types of Cookies Used
- Session Cookies: Required to maintain your login session and ensure transactions run smoothly. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saving your language and display settings so you don’t have to reset them each time you log in.
- Analytical Cookies: Collecting anonymous usage data to help us understand how users interact with the platform for improvement purposes.
- Security Cookies: Helping detect suspicious activity and protect your account from unauthorized login attempts.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect ts25 platform functionality, including the ability to log in or complete transactions.
Data Storage, Security, and Third-Party Sharing
Data Storage & Retention Period
Your personal data is stored on secure servers with full encryption. Active account information is retained as long as your account remains active. After account closure, we keep transaction records for the minimum legally required period in Malaysia for audit and compliance purposes.
Security Measures
Ts25 uses SSL (Secure Socket Layer) encryption for all communication between your device and our servers. Passwords are stored in hashed form and cannot be reversed. Our systems are also equipped with unusual activity monitoring and protection against cyber threats.
Third-Party Sharing
Ts25 does not sell or rent your personal data to any third parties for marketing purposes. Your information may only be shared under these circumstances: with licensed payment providers to process MYR transactions; with game providers to enable game sessions; and with legal authorities if required by a valid court order in Malaysia.
Your Rights as a ts25 User
As a registered user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team via email at [email protected].
You have the right to request a copy of the personal data we hold in relation to your account. Requests will be processed within 14 business days.
If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
You may request deletion of your personal data after closing your account, subject to applicable legal record-keeping obligations.
Policy Changes and How to Contact Us
Updates to This Privacy Policy
Ts25 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or services offered. When significant changes occur, we will notify users through platform alerts or registered email.
The last update date is always displayed at the top of this document. We encourage users to regularly review this page to stay informed about how your data is managed.
Support and Privacy Inquiries
If you have any questions, concerns, or complaints about how ts25 handles your personal data, please contact us through the following channels:
- Email: [email protected] – for written inquiries and official data requests
- Live Chat: Available 24/7 through your account for immediate inquiries
- FAQ: Our FAQ section Providing answers to the most frequently asked privacy questions
Our team will endeavour to respond to all privacy-related enquiries within 5 business days. For requests requiring a thorough review, such as data access or account deletion, processing may take up to 14 business days.
Have Questions About Your Privacy?
Contact the ts25 support team or check our FAQ for more information. Log in to your account to manage your privacy and security settings directly.